Dear potchiiiii,
did you send the retrive item list to us?
if not please check this link:
http://forum.highstreet5.com.ph/showtopic-12990.aspxLost Item Retrieval Service Request Form Download
download the form , fullfill it and send to us.
after we get your list , we'll handle it within 3 working days.
if you have send it, please leave your e-mail in the reply, we'll check asap.
HighStreet5 team